A Custom Design Request form needs to be completed before any design work can commence.
- Upon acceptance of the design by you and for the work to go ahead with us, then all the monies that has already been paid for the request will be deducted from the final cost.
- Upon receiving your request, we will email you a quote within 4-6 business days (Mon-Fri ) for acceptance.
- Once there has been acceptance by you for the design and after we have received payment, it will take 5-7 business days to produce the design.
- You will receive a proof of your design via email to confirm it meets your specifications.
- Upon acceptance of the design by you, the monies that has already been paid for the request will be deducted from the final cost.
Please note that we usually supply the garment(s). We will however consider subject to seeing and the suitability of the garment(s) supplied by you for the application of Crystal Diamante Rhinestones or Vinyl design (or both - Multi Dec).
Sorry we do not supply transfer only designs.
Terms and Conditions
Please note the quote fee is just for the quote, not the production of the design, and varies depending on your desired turnaround time. The quote fee is for one design only and is non-refundable. We will hold a quote up to 2 business weeks after the quote has been delivered, upon which time, we will discard the quote if no response is received.
To ensure your quote time is not delayed, please fill out this form entirely and accurately, including your desired design dimensions. Generic information such as "my design fits a large shirt" will not suffice. If your requested dimensions are disproportionate to the original image, we will used your requested width and adjust the height to maintain proportioning unless otherwise directed. We will try to keep the completed design within 1/2 inch (13mm) of your requested size.
Copyrighted and trademarked images must include written consent to use the image, which can be emailed to email@example.com. Either attach a signed consent form to the email or have the owner of the image email Simply Diamante directly.
All sales on custom design requests are final. Simply Diamante will not resell custom designs as they will be the requester's property once the transaction is complete.